Our Services
Expert support for every stage of your research projects
Operational Support
We provide hands-on technical support across every stage of your research, keeping your projects accurate, secure and on track.
Our services include:
- Qualtrics Projects (XM Certified): End-to-end project delivery, programming, publishing, and distribution.
- Activation, Text iQ, and Dashboards: Live dashboards, analytics, and automated reporting.
- Decipher (Forsta Surveys): Survey programming, campaign launch, and real-time reporting.
- Data Processing & Cleaning: Raw data checks, formatting, coding, and validation for accuracy and consistency.
- Reporting & Dashboards: Interactive dashboards and Text iQ insights, using tools like Q and Displayr for clear storytelling.
🔒 Security First — We follow strict processes to protect your data at every step.
Automation & AI Agents
Custom AI-powered automation to streamline survey setup, quality control, insights, and overall workflow efficiency tailored to your organisation’s unique needs and challenges.
Our services include:
- Email & Report Analysis: Automatically extract key actions, topics, or summaries into clear table views.
- Workflow Integration: Connect fieldwork, dashboards, reporting, and ISO documentation in one seamless flow.
- Custom Configuration: Adapt automation layers to your specific research goals and internal processes.
- Real-Time QC: Detect speeders, bots, and data-quality issues before they impact results.
- AI-Driven Summarisation: Instantly group open-end responses and highlight key insights.
✨ Work smarter, move faster — let our outomation and AI agents enhance your team’s efficiency and elevate your research delivery.
Research management
From complete project management or research to targeted support, we make sure every stage of your research runs smoothly and stress-free.
Our services include:
- End-to-End Project Delivery: Managing projects from kickoff through survey design, fieldwork, analysis, and reporting.
- Fieldwork & Recruitment: Coordinating samples, respondents, and vendor partners while maintaining data quality.
- Stakeholder Communication: Transparent updates and fast responses to changes or challenges.
- Quant & Qual Expertise: Flexible support for both quantitative surveys and qualitative studies, tailored to your objectives.
✨ Your Goals First – Whether you need full project delivery or just extra support, we handle the details so you can focus on insights.
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ISO 20252:2019 Consulting
Strengthen your research operations with expert guidance aligned to industry standards. We help you build confidence, consistency, and compliance across every process.
Our services include:
- Process Documentation: Creating and refining SOPs for clarity and compliance.
- Gap Analysis: Identifying areas for improvement and providing actionable recommendations.
- Internal Audits: Conducting pre-certification checks to ensure your systems are audit-ready.
- Hands-On Guidance: Practical support to implement improvements without disrupting workflow.
- Quality Alignment: Embedding best practices to boost efficiency and credibility.
✨ Confidence in Every Step — Whether you’re pursuing certification or simply strengthening internal processes, we help you deliver research with integrity and trust.
